Shipping, Delivery & Returns | Maison Remea

Standard delivery within Australia is included for artworks that state this on their product page. Any other delivery charges, including international services where available, are shown at checkout before payment.

Made to order

Nothing is held in stock. Each work is produced after you order it, by a specialist fulfilment partner.

Print production and transit times depend on the selected format and delivery destination. Production takes place before despatch; delivery time is additional. Contact us before ordering if you need a print for a particular date.

Delivery estimates shown at checkout are estimates, not guaranteed dates, and can be affected by carrier delays, customs or events outside our reasonable control. Where tracking is available it is sent after despatch.

Please check your delivery details carefully at checkout. We cannot redirect a parcel once it has left the production facility.

Returns, faults and damage

Please choose carefully. Because every work is made to order, change-of-mind cancellation or return may not be available once production has begun.

This does not limit your rights under the Australian Consumer Law or other applicable consumer law. If an item is faulty, materially different from its description, damaged in transit, or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy as required by law.

If your order arrives damaged or incorrect, contact us promptly with your order number and clear photographs of the item and the packaging.

International orders

We ship to a range of countries outside Australia. Any import duties or taxes charged by the destination country are the responsibility of the recipient.